Last updated: 22 July 2026
Pharmacy Weight Loss Burton upon Trent | GPhC Registration No. 9012511 | Last updated: July 2026
Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or using our services, you agree to be bound by these terms.
Pharmacy Weight Loss Burton upon Trent is a GPhC-registered online pharmacy (GPhC No. 9012511) providing weight loss consultations and prescription services to patients in Burton upon Trent and surrounding areas. We operate in compliance with all applicable UK pharmacy regulations and General Pharmaceutical Council standards.
To use our services, you must:
We reserve the right to decline any order where we believe it is clinically inappropriate or where eligibility criteria are not met. Providing false or misleading information during your consultation may result in immediate termination of your access to our services.
All prescriptions issued through our service are generated following a clinical review by a qualified prescriber. Approval is not guaranteed and is at the sole discretion of the prescribing clinician.
Our pharmacist will review all orders before dispensing. If your order is declined on clinical grounds, you will be notified and any applicable charges will be refunded. We may contact you for further information before approving your prescription.
Prescriptions issued through our service are valid for use only within our pharmacy and cannot be transferred to another pharmacy unless required by law.
Payment is required in full at the point of order. We accept major debit and credit cards. All transactions are processed securely using encrypted payment technology.
Prices are displayed in GBP and include VAT where applicable. We reserve the right to amend prices at any time, though any changes will not affect orders already placed and confirmed.
If your order is declined following clinical review, a full refund will be processed within 5 to 10 working days, depending on your payment provider.
Approved orders are dispatched within 1 working day of pharmacist approval. Delivery is made via a tracked courier service. You will receive tracking information by email once your order has been dispatched.
Delivery times may be affected by factors outside our control, including courier delays or adverse weather. We are not liable for delays caused by third-party delivery providers once your parcel has been dispatched.
It is your responsibility to ensure a secure delivery address is provided. We cannot be held responsible for parcels lost due to inaccurate address details submitted at checkout.
You may cancel your order before it has been clinically reviewed and approved by contacting us immediately. Once a prescription has been approved and dispensed, cancellation may not be possible as medicines cannot be resold or reused under UK pharmacy law.
If you receive a damaged, incorrect, or faulty product, please contact us within 48 hours of receipt. We will investigate and arrange a replacement or refund where appropriate.
Prescription medicines are exempt from standard distance selling cancellation rights under the Consumer Contracts Regulations 2013 once dispensed.
Our services do not replace your regular GP or NHS care. The information and treatments provided are intended to complement, not substitute, professional medical advice. You should inform your GP of any medications prescribed through our service.
If you experience any adverse effects from your treatment, stop taking the medication and seek medical advice immediately. In an emergency, call 999 or attend your nearest A&E department.
We handle your personal and health data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Your data is used solely for the provision of our services and is never sold to third parties. We aim to respond to all data-related enquiries within 48 hours.
These Terms of Service are governed by the laws of England and Wales. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions regarding these terms, please contact Pharmacy Weight Loss Burton upon Trent via the contact details provided on our website. We are regulated by the General Pharmaceutical Council (GPhC No. 9012511).